Fufillment

Order Fulfillment

Welcome to DealerBoost’s Order Fulfillment page. Here you will find all the necessary information regarding the processing, billing, and cancellation of your software services. Our goal is to provide a seamless experience from the moment you subscribe to our services.

Order Processing

  • Order Confirmation: After you subscribe to our services, you will receive an email confirmation. This email will contain your subscription details and a unique order number for your reference.
  • Processing Time: Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

Billing & Payment

  • First Bill: Your first bill is due within 30 days of receiving the invoice from DealerBoost. Please ensure timely payment to avoid any service interruptions.
  • Billing Cycle: Subsequent bills will be issued according to the agreed billing cycle. You will receive an invoice via email for each billing period.
  • Payment Methods: We accept various payment methods, including credit cards and bank transfers. Payment instructions will be included in your invoice.

Cancellation Policy

  • Cancellation Request: To cancel your subscription, a written request is required. Please send your cancellation request to billing@dealerboost.io.
  • Notice Period: Cancellations require a 30-day notice period. Services will continue to be active during this period, and any fees due within this time must be settled.

Customer Support

Our customer support team is here to assist you with any questions or concerns you may have regarding your subscription and billing.

Frequently Asked Questions

  • Can I change my subscription plan? Yes, you can change your subscription plan by contacting our customer support team. They will assist you with the process.
  • How do I update my payment information? To update your payment information, please contact our billing team at billing@dealerboost.io.
  • What should I do if I have a billing dispute? If you have a billing dispute, please reach out to us immediately at billing@dealerboost.io or call 651-321-0671. We will work with you to resolve the issue promptly.

Thank you for choosing DealerBoost! We are committed to providing you with the best software solutions and customer service.